Frequently Asked Questions

 

What is Black Crest?

At Black Crest, we're more than just a lifestyle brand; we're champions of a culture that celebrates the essence of modern masculinity. Rooted in the belief that being a man is about strength, honor, and integrity, we embrace a heritage where authenticity and self-reliance reign supreme. Our ethos embodies the timeless virtues of resilience, determination, and camaraderie, fostering a community for those men focused on getting the job done rather than jumping on the latest fad.

Where can I purchase Black Crest products?

You can purchase our products exclusively through our official website, www.blackcrest.com . 

Does Black Crest ship internationally?

Yes, Black Crest offers international shipping to most countries. Shipping fees and delivery times may vary based on the destination. Please check our shipping policy page for detailed information. Also, recipients are responsible for the duties incurred with those shipments.

How can I track my order?

Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on our website or through the carrier's tracking service. You can log into your account to view order status as well.

What is Black Crest's return policy?

Merchandise returned within 90 days of the purchase date will be refunded to the original form of payment at the original selling price. If returned after 90 days a merchandise credit will be issued at the original selling price. For more information, check out our Returns Policy Page.

How do I contact Black Crest customer service?

You can reach our customer service team through our contact form on the website, or by directly emailing help@blackcrest.com.

Are Black Crest products ethically made?

At Black Crest, we are committed to ethical and sustainable practices. We ensure that our products are made with high standards of craftsmanship and in accordance with fair labor practices. We also prioritize sustainability in our sourcing and manufacturing processes.

How can I stay updated on new products and promotions?

You can stay updated by subscribing to our newsletter, following us on social media, and regularly checking our website. Subscribers get exclusive access to new arrivals, special promotions, and events.

Can I become a Black Crest brand ambassador?

We are always looking for passionate individuals to represent our brand. If you are interested in becoming a Black Crest brand ambassador, please contact marketing@blackcrest.com for more information.

If you have any further questions, feel free to reach out to us at help@blackcrest.com. We are here to help!